Zusammenfassung
Die Orientierung an Prinzipien der Gerechtigkeit ist für die Kooperation in sozialen Interaktionen zentral. Dies gilt sowohl in Organisationen als auch im Privatleben oder anderen gesellschaftlichen Kontexten. Psychologisch werden vier Dimensionen von Gerechtigkeit unterschieden und zwar Verteilungs- und Prozessgerechtigkeit, interpersonale und informationale Gerechtigkeit. Diese haben einen differentiellen Einfluss auf menschliches Erleben und Verhalten.
Menschen kooperieren in sozialen Interaktionen, wenn sie den Eindruck haben, dass ihre Wünsche und Bedürfnisse berücksichtigt werden. Die Wahrnehmung von Gerechtigkeit hat sich hier als besonders einflussreich erwiesen, denn die Umsetzung von Prinzipien der Gerechtigkeit spricht sowohl das Bedürfnis nach Kontrolle als auch das der personalen (moralischen) und sozialen Identität an. Interaktionen werden dann problematisch, wenn Personen das Gefühl haben, dass ihre Bedürfnisse verletzt werden. Dann reagieren sie mit Widerstand in der sozialen Interaktion.
Im vorliegenden Beitrag erfolgt zunächst eine Darstellung der verschiedenen Dimensionen von Gerechtigkeit. Danach wird analysiert, über welche Prozesse Gerechtigkeit bzw. Ungerechtigkeit menschliches Erleben und Verhalten beeinflusst. Abschließend wird ein integratives Modell vorgestellt, welches formuliert, wann Menschen in Interaktionen kooperieren und wann sie mit Widerstand reagieren.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Literatur
Adams, Stacy J. 1965. Inequity in social exchange. In: Advances in experimental social psychology, hg. von Leonard Berkowitz, 267–299. New York, NY: Academic Press.
Ambrose, Maureen und Schminke, Marshall. 2009. The role of overall justice judgments in organizational justice research: A test of mediation. Journal of Applied Psychology 94, Nr. 2: 491–500.
Bies, Robert J. und Moag, J. S. 1986. Interactional justice: Communication criteria of fairness. In: Research on negotiation in organizations, hg. von Roy J. Lewicki, Blair H. Sheppard und Max H. Bazermann, 43–55. Greenwich, CT: JAI Press.
Blau, Peter. 1964. Exchange and power in social life. New York, NY: Wiley.
Cohen-Charash, Yochi und Spector, Paul E. 2001. The role of justice in organizations: A meta-analysis. Organizational Behaviour and Human Decision Processes 86: 278–321.
Colquitt, Jason A. 2001. On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology 86: 386–400.
Colquitt, Jason A., Conlon, Donald E., Wesson, Michael J., Porter, Christopher O. und Ng, K. Yee. 2001. Justice at the millennium: A meta-analytic review
of 25 years of organizational justice research. Journal of Applied Psychology 86: 425–445.
Colquitt, Jason A., Scott, Brent A., Rodell, Jessica B., Long, David M., Zapata, Cindy P., Conlon, Donald E. und Wesson, Michael J. 2013. Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect- based perspectives. Journal of Applied Psychology 98: 199–236.
Cropanzano, Russell, Byrne, Zinta, Bobocel, Ramona und Rupp, Deborah. 2001.
Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice. Journal of Vocational Behavior 58: 169–209.
Cropanzano, Russell, Goldman, Barry und Folger, Robert. 2003. Deontic justice: The role of moral principles in workplace fairness. Journal of Organizational Behavior 24: 1019–1024.
Cropanzano, Russell, Chrobot-Mason, Donna, Rupp, Deborah und Prehar, Cynthia. 2004. Accountability for corporate injustice. Human Resource Management Review 14, Nr. 1: 107–133.
Cropanzano, Russell und Greenberg, Jeff. 1997. Progress in organizational justice: Tunneling through the maze. In: International Review of industrial and organizational psychology, hg. von Cary L. Cooper und Ivan T. Robertson, 317–372. New York, NY: Wiley & Sons.
Crosby, Faye J. 1982. Relative deprivation and working women. New York: Oxford University Press.
Crosby Faye J. und Ropp S. Ann. 2002. A wakening to discrimination. In: The justice motive in everyday life, hg. von Michael Ross & Dale Miller, 382–396. New York, NY: Cambridge University Press.
DeCharms, Richard. 1968. Personal causation. New York, NY: Academic Press.
Deutsch, Morton. 1975. Equity, equality and need: What determines which value will be used as the basis of distributive justice? Journal of Social Issue 31: 137–149.
Fassbender, Heino und Kluge, Jürgen. 2006. Perspektive Deutschland. Was die Deutschen wirklich wollen. Berlin: Escon Verlag.
Festinger, Leon. 1957. A Theory of Cognitive Dissonance. Stanford, CA: Stanford University Press.
Förg, Michael. 2008. Personal benefits, fair treatment and thorough communication: What does really help to reduce fear and uncertainty in change processes? PhD diss., Ludwig-Maximilians-Universität München.
Folger, Robert. 1998. Fairness as moral virtue. In: Managerial ethics: Moral management of people and processes, hg. von Marshall Schminke, 13–34. Mahwah, NJ: Lawrence Erlbaum Associates Publishers.
Folger, Robert und Cropanzano, Russell. 2001. Fairness today: Justice as accountability. In: Advances in organizational justice, hg. von Jeff Greenberg und Russell Cropanzano, 1–55. Stanford, CA: Stanford University Press.
Folger, Robert und Konovsky, Mary A. 1989. Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions. Academy of Management Journal 31, Nr. 1: 115–130.
Gollwitzer, Mario und Schmitt, Manfred. 2009. Sozialpsychologie kompakt, Weinheim: Beltz,
Greenberg, Jerald. 1988. Equity and workplace status: A field experiment. Journal of Applied Psychology 4: 606–613.
Greenberg, Jerald. 1990. Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. Journal of Applied Psychology 75, Nr. 5: 561–568.
Greenberg, Jerald. 1993. Stealing in the name of justice: Interpersonal and informational moderators of theft reactions to underpayment inequity. Organizational Behavior and Human Decision Processes 54, Nr. 1: 81–103.
Greenberg, Jerald. 1994. Using socially fair treatment to promote acceptance of a work site smoking ban. Journal of Applied Psychology 79, Nr. 2: 288–297.
Greenberg, Jerald und Folger, Robert. 1983. Procedural justice, participation and the fair process effect in groups and organizations. In: Basic group processes, hg. von Paul B. Paulus, 235–256. New York, NY: Springer-Verlag.
Grienberger, Ilse, Rutte, Christel und van Knippenberg, Ad F. 1997. Influence of social comparisons of outcomes and procedures on fairness judgments. Journal of Applied Psychology 82, Nr. 6: 913–919.
Hausknecht, John, Sturman, Michael und Roberson, Quinetta. 2011. Justice as a dynamic construct: Effects of individual trajectoiries on distal work outcomes. Journal of Applied Psychology 96, Nr. 4: 872–880.
Heinemann, Friedrich, Förg, Michael, Frey, Dieter, Jonas, Eva, Rotfuß, Waldemar, Traut-Mattausch, Eva und Westerheide, Peter. 2008. Psychologie, Wachstum und Reformfähigkeit. Baden-Baden: Nomos Verlag.
Heinemann, Friedrich, Förg, Michael, Jonas, Eva und Traut-Mattausch, Eva. 2007. Vertrauen und die Durchsetzbarkeit von Reformen, Wirtschaftspsychologie 4: 122–133.
Hogg, Michael und Abrams, Dominic. 1988. Social identifications: A social psychology of intergroup relations and group processes. London: Routledge.
Johnson, Russel, Lanaj, Klodiana und Barnes, Christopher. 2014. The good and bad of being fair: Effects of procedural and interpersonal justice behaviors on regulatory resources. Journal of Applied Psychology 99, Nr. 4: 635–650.
Jones, David und Martens, Martin. 2009. The mediating role of overall fairness and the moderating role of trust certainty in justice-criteria relationships: the formation and use of fairness heuristics in the workplace. Journal of Organizational Behavior 30, Nr. 8: 1025–1051.
Kelley, Harold H., Holmes, John G., Reis, Harry, Rusbult, Caryl und Van Lange, Paul. 2003. An Atlas of Interpersonal Situations. New York, NY: Cambridge University Press.
Kunda, Ziva. 1990. The Case for Motivated Reasoning. Psychological Bulletin 108, Nr. 3: 480–498.
Lavelle, James, Rupp, Deborah und Brockner, Joel. 2007. Taking a multifoci approach to the study of justice, social exchange, and citizenship behavior: The target similarity model. Journal of Management 33: 841–866.
Lee, Cynthia, Law, Kenneth und Bobko, Philip. 1999. The Importance of Justice Perceptions on Pay effectiveness: A Two-Year Study of a Skill-Based Pay Plan. Journal of Management 25, Nr. 6: 851–873.
Lehmann-Willenbrock, Nale, Grohmann, Anna und Kauffeld, Simone. 2013. Promoting multifoci citizenship behavior: Time-lagged effects of procedural justice, trust and commitment. Applied Psychology 62, Nr. 3: 454–485.
Leventhal, Gerald S. 1976. The distribution of rewards and resources in groups and organizations. In: Advances in experimental social psychology, hg. von Leonard Berkowitz, 91–131. New York, NY: Academic Press.
Leventhal, Gerald S. 1980. What should be done with equity theory? New approaches to the study of fairness in social relationships. In: Social exchange: Advances in theory and research, hg. von Kenneth J. Gergen, Martin S. Greenberg und Richard H. Wills, 27–55. New York, NY: Plenum Press.
Lewicki, Roy J., Wiethoff, Carolyn und Tomlinson, Edward C. 2005. What is the role of trust in organizational justice? In: Handbook of Organizational Justice, hg. von Jerald Greenberg und Jason A. Colquitt, 249–270. Mahwah, NJ: Erlbaum.
Lind, Allen, E. 2001. Fairness heuristic theory: justice judgments as pivotal cognitions in organizational relations. In: Advances in organizational justice, hg. von Jerald Greenberg, 58–88. Stanford, CA: Stanford University Press.
Lind, Allen, E., Kanfer, Ruth und Early, Christopher, P. 1990. Voice, Control, and Procedural Justice: Instrumental and Noninstrumental Concerns in Fairness Judgments. Journal of Personality and Social Psychology 59, Nr. 5: 952–959.
Lind, Allen, E., Lissak, Robin I. und Conlon, Donald E. 1983. Decission Control and Process Control Effects on Procedural Fairness Judgments. Journal of Applied Social Psychology 13, Nr. 4: 338–350.
Lind, Allen E. und Tyler, Tom R. 1988. The social psychology of procedural justice. New York, NY: Plenum Press.
Lind, E. Allen und Van den Bos, Kees. 2002. When fairness works: Toward a general theory of uncertain management. In: Research in organizational behavior, hg. von Berry. M. Staw und Roderick M. Kramer. Boston, MA: Elsevier.
Maier, Günther, Streicher, Bernhard, Jonas, Eva und Woschée, Ralph. 2007. Gerechtigkeitseinschätzungen in Organisationen. Diagnostica 53: 97–108.
Markovsky, Barry. 1988. Injustice and Arousal. Social Justice Research 2, Nr. 3: 223–233.
Masterson, Suzanne S., Lewis, Kyle, Goldman, Barry und Taylor M. Susan. 2000. Integrating Justice and Social Exchange: The Differing Effects of Fair produces and Treatment on Work Relationship. Academy of Management Journal 43, Nr. 4: 738–748.
Mayer, Roger, Davis, James und Schoorman, David. 1995. An integrative model of organizational trust. Academy of Management Review 20, Nr. 3: 709–734.
Müller, Günter und Hassebrauck, Manfred. 1993. Gerechtigkeitstheorien. In: Theorien der Sozialpsychologie, hg. von Dieter Frey und Martin Irle 217–242. Band I. Bern: Hans Huber.
Mullen, Elizabeth und Skitka, Linda. 2006. Exploring the psychological underpinnings of the moral mandate effect: Motivated reasoning, group differentiation or anger? Journal of Personality and Social Psychology 90, Nr. 4: 629–643.
Roch, Sylvia und Shanock, Linda. 2006. Organizational Justice in an Exchange Framework: Clarifying Organizational Justice Distinctions. Journal of Management 32, Nr. 2: 299–322.
Robbins, Jordan M., Ford, Michael T. und Tetrick, Lois. 2012. Perceived unfairness and employee health: A meta-analytic integration. Journal of Applied Psychology 97, Nr. 2: 235–272.
Rupp, Deborah. 2011. An employee-centered model of organizational justice and social responsibility. Organizational Psychology Review 1, Nr. 1: 72–94.
Rupp, Deborah und Cropanzano, Russell. 2002a. Multifoci justice and social exchange relationships. Organizational Behavior and Human Decision Processes 89: 925–946.
Rupp, Deborah und Cropanzano, Russell. 2002b. The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes 89: 925–946.
Rupp, Deborah, Shao, Roudan, Jones, Kisha und Liao, Hui. 2014. The utility of a multifoci approach to the study of organizational justice: A meta-analytic investigation into the consideration of normative rules, moral accountability, bandwidth-fidelity, and social exchange. Organizational Behavior and Human Decision Processes 123: 159–185.
Schwinger, Thomas. 1980. Gerechte Güter-Verteilung: Entscheidungen zwischen drei Prinzipien. In: Gerechtigkeit und soziale Interaktion, hg. von Gerold Mikula, 107–140. Bern: Huber.
Shapiro, Debra L., Buttner, Holly, E. und Barry, Bruce. 1994. Explanations: What factors enhance their perceived adequacy? Organizational Behavior and Human Decision Processes 58: 346–368.
Shapiro, Debra L. und Kirkman, Bradley L. 2001. Anticipatory injustice: The consequences of expecting injustice in the workplace. In: Advances in organizational justice, hg. von Jeff Greenberg und Russell Cropanzano, 152–178. Stanford, CA: Stanford University Press.
Skarlicki, Daniel P. und Folger, Robert. 1997. Relationship in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology 82, Nr. 3: 434–443.
Skarlicki, Daniel P., Folger, Robert und Tesluk, Paul. 1999. Personality as a Moderator in the Relationship between Fairness and Relation. Academy of Management Journal 42, Nr. 1: 100–108.
Skitka, Linda. 2003. Of different minds: An accessible identity model of justice reasoning. Personality and Social Psychology Review 7, Nr. 4: 286–297.
Skitka, Linda und Crosby, Faye. 2003. Trends in the social psychological study of justice. Personality and Social Psychology Review 7: 282–285.
Skitka, Linda und Mullen, Elizabeth. 2002. Understanding judgements of fairness in a real-world political context: A test of the value protection model of justice reasoning. Personality and Social Psychology Bulletin 28: 1419–1429.
Streicher, Bernhard, Jonas, Eva, Maier, Günther, Frey, Dieter, Woschée, Ralph und Waßmer, Bettina. 2008. Test of the construct validity and criteria validity of a German measure of organizational justice. European Journal of Psychological Assessment 24: 131–139.
Tajfel, Henry und Turner, John. 1986. The social identity theory of intergroup behavior. In: Psychology of intergroup relations, hg. von Stephen Worchel und William Austin, 7–24. Chicago, IL: Nelson-Hall.
Thibaut, John und Walker, Laurens. 1975. Procedural Justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
Thibaut, John und Walker, Laurens. 1978. A Theory of Procedure. California Law Review 66, Nr. 3: 5–31.
Tyler, Tom R. 2000. Social justice: Outcome and procedure. International Journal of Psychology 35: 117–125.
Tyler, Tom R. und Blader, Steven. 2000. Cooperation in Groups: Procedural Justice, Social Identity and Behavioral Engagement. New York, NY: Psychological Press.
Tyler, Tom R., Boeckman, Robert, Smith, Heather J. und Huo, Yuen J. 1997. Social Justice in a diverse society. Boulder, CO: Westview Press.
Tyler, Tom R., Degoey, Peter und Smith, Heather. 1996. Understanding why the justice of group procedures matters: A test of the psychological dynamics of the group-value model. Journal of Personality and Social Psychology 70, Nr. 5: 913–930.
Tyler, Tom R. und Lind E. Allen. 1992. A relational model of authority in groups. Advances in Experimental Social Psychology 25: 115–191.
Tyler, Tom R., Rasinski, Kenneth und Spodick, Nancy. 1985. Influence on voice on satisfaction with leaders: Exploring the meaning of process control. Journal of Personality and Social Psychology 48: 72–81.
Tyler, Tom R. (2000). Social justice: Outcome and procedure. International Journal of Psychology 35: 117–125.
Van den Bos, Kees. 2005. What is responsible for the fair process effect? In: Handbook of Organizational Justice, hg. von Jerald Greenberg und Jason A. Colquitt, 273–300. Mahwah, NJ: Erlbaum.
Van den Bos Kees Lind Allen E. Vermunt Riel und Wilke Henk A. M. 1997. How do I judge my outcome when I do not know the outcome of others? Journal of Personality and Social Psychology 72: 1034–1046.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Jonas, E. (2015). Fairness lohnt sich!. In: Dimitriou, M., Schweiger, G. (eds) Fairness und Fairplay. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-08675-6_2
Download citation
DOI: https://doi.org/10.1007/978-3-658-08675-6_2
Published:
Publisher Name: Springer VS, Wiesbaden
Print ISBN: 978-3-658-08674-9
Online ISBN: 978-3-658-08675-6
eBook Packages: Humanities, Social Science (German Language)